Privacy Policy
Last updated: January 2026
At Eltranova S.A. (hereinafter, "Eltranova"), we are committed to protecting the privacy of those who visit our website and use our services. This Privacy Policy describes how we collect, use, store, and protect your personal information, in compliance with Argentina's Personal Data Protection Law No. 25,326 and its complementary regulations.
1. Data controller
The data controller for your personal data is Eltranova S.A., CUIT 30-71839210-9, with registered address at Av. Alicia Moreau de Justo 740, Floor 8, C1107AAV, Puerto Madero, Autonomous City of Buenos Aires, Argentine Republic.
2. Data we collect
We collect the data you voluntarily provide when using our contact form: full name, email address, and message content. We also collect technical browsing data such as IP address, browser type, operating system, pages visited, and visit duration, only when you grant your consent through our cookie banner.
3. Purpose of data processing
We use your personal data to respond to your inquiries, provide information about our real estate crowdlending services, improve the browsing experience on our website, comply with applicable legal and regulatory obligations, and send commercial communications only with your express consent.
4. Legal basis for processing
The processing of your data is based on your express consent when completing our contact form, Eltranova's legitimate interest in operating and improving its services, and compliance with legal obligations before the National Securities Commission (CNV) and other Argentine regulatory bodies.
5. Data retention
We retain your personal data for as long as necessary to fulfill the described purposes or for the period required by applicable legislation. Contact data is retained for a maximum of 24 months from the last interaction, unless a legal obligation requires a longer period.
6. Your rights
In accordance with Law No. 25,326, you have the right to access your personal data, request its rectification or update, request the deletion of your data (right to be forgotten), and object to the processing of your data. To exercise these rights, you can write to us at contacto@eltranova.com. We will respond to your request within the 10 business days established by the regulations.
7. International transfers
Eltranova does not transfer personal data outside the Argentine Republic without the appropriate guarantees provided by the AAIP (Agency for Access to Public Information). The hosting and analytics services we use comply with international data protection standards.
8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes the use of SSL/TLS encryption, access controls, and periodic security audits.
9. Amendments
We reserve the right to update this Privacy Policy when necessary. Any changes will be published on this page with the last updated date. We recommend reviewing it periodically.
10. Contact
If you have questions or concerns about this Privacy Policy, you can contact us at: Eltranova S.A., Av. Alicia Moreau de Justo 740, Floor 8, C1107AAV, Puerto Madero, CABA, Argentina. Email: contacto@eltranova.com. Phone: +54 11 5272-1900.